Back to HomeSanctis

Terms of Service

Last updated: [DATE]

1. Service Description

Sanctis ("the Service"), operated by [COMPANY NAME] ("we", "us", "our"), is a software-as-a-service platform providing sanctions screening, monitoring, and compliance tools. The Service enables users to screen entities against global sanctions lists, manage screening alerts, generate audit reports, and access AI-powered risk analysis.

The Service is a screening tool, not legal advice. It does not replace qualified legal counsel or compliance professionals.

2. Sanctions Screening Disclaimer

Important: Please Read Carefully

  • Sanctis is a screening tool. It does not guarantee complete sanctions coverage. No screening tool can guarantee 100% detection of all sanctioned parties.
  • You remain solely responsible for your own compliance obligations under all applicable sanctions laws and regulations, including but not limited to OFAC, EU, UK, and UN sanctions regimes.
  • Sanctions lists change frequently. Real-time accuracy cannot be guaranteed. While we update our data daily, there may be delays between official list publications and availability in the Service.
  • Fuzzy matching is probabilistic. Match scores indicate similarity, not certainty. False positives and false negatives are inherent to any name-matching system.
  • Consult qualified legal counsel for all compliance decisions. The Service is designed to assist, not replace, professional compliance judgment.

3. Account and Access

To use the Service, you must create an account with a valid business email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms, are inactive for more than 12 months, or are associated with fraudulent or abusive activity.

4. AI-Generated Content Disclaimer

AI-generated explanations, risk assessments, compliance recommendations, and copilot responses are provided for informational purposes only. They do not constitute legal advice, financial advice, or professional compliance guidance. AI outputs may contain errors, hallucinations, or outdated information. You must independently verify all AI-generated content before making compliance decisions.

5. Acceptable Use

You agree not to use the Service to:

  • Facilitate, assist, or engage in sanctions evasion or circumvention of any applicable sanctions laws or regulations.
  • Screen on behalf of, or provide screening results to, sanctioned persons, entities, or countries where prohibited.
  • Reverse-engineer, decompile, or attempt to extract the source code or algorithms of the Service.
  • Overwhelm, disrupt, or attempt to gain unauthorized access to the Service infrastructure.
  • Resell, sublicense, or redistribute access to the Service without our prior written consent.
  • Submit screening queries containing data you are not authorized to process.
  • Use the Service in any manner that violates applicable laws or regulations.

6. Limitation of Liability

6.1 Liability Cap

To the maximum extent permitted by applicable law, our total aggregate liability to you for any and all claims arising out of or related to these Terms or the Service shall not exceed the total fees paid by you to us during the twelve (12) months immediately preceding the event giving rise to the claim.

6.2 Exclusion of Indirect Damages

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of profits, loss of data, loss of business opportunities, regulatory fines or penalties, costs of procurement of substitute services, or any other intangible losses, regardless of whether we have been advised of the possibility of such damages.

6.3 Carve-Outs

The limitations in Sections 6.1 and 6.2 do not apply to liability arising from:

  • Gross negligence or willful misconduct by us.
  • Data breaches caused by our failure to implement reasonable security measures.
  • Liability that cannot be excluded or limited under applicable law, including liability under the German Product Liability Act (Produkthaftungsgesetz).
  • Breach of confidentiality obligations.

7. Data Processing

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the GDPR. Where we process personal data on your behalf as a data processor, we will enter into a Data Processing Agreement (DPA) upon request. Contact [PRIVACY@EXAMPLE.COM] to request a DPA.

8. Service Availability

We aim to provide the Service with an uptime of 99.9% measured on a monthly basis, excluding planned maintenance windows. Planned maintenance will be announced at least 48 hours in advance. Specific SLA commitments, including remedies for downtime, are available for Team plan subscribers and are defined in the applicable SLA addendum.

9. Intellectual Property

The Service, including its software, algorithms, design, documentation, and all related intellectual property, is and remains our exclusive property. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes during the term of your subscription.

You retain all rights to the data you submit to the Service. We do not claim ownership of your screening queries, results, or other content.

10. Termination

You may terminate your account at any time by contacting us at [SUPPORT@EXAMPLE.COM]. We may terminate or suspend your access to the Service:

  • Immediately, for violation of these Terms or applicable law.
  • With 30 days' notice, for any other reason, including discontinuation of the Service.

Upon termination, your right to access the Service ceases immediately. We will retain your screening data for the retention period specified in our Privacy Policy (7 years for sanctions compliance records) unless you request earlier deletion and no legal retention obligation applies.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email to the address associated with your account at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

For merchants (Kaufleute), legal entities under public law, or special funds under public law, the exclusive place of jurisdiction for all disputes arising from or in connection with these Terms is [CITY], Germany. For consumers, the statutory provisions on jurisdiction apply.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.

14. Contact

For questions about these Terms:

[COMPANY NAME]
[STREET ADDRESS]
[POSTAL CODE, CITY]
Germany
Email: [LEGAL@EXAMPLE.COM]